FAQ

DistillPack is dedicated to providing bespoke, environmentally friendly packaging to meet every need of our customers. Here are the answers to some of the most frequently asked questions we get.

Do you offer stock packaging?

No, we do everything custom from structure to printing for your particular brand's needs and vision. But, in case you need large quantities of stock packaging, submit a request online and we will get back to you.

Is there an additional cost for custom design?

No, this does not cost anything extra. In fact, designing your custom packaging is part of our service and something we take care of at no extra charge to you.

What are your minimum order quantities?

The MOQs differ according to the specific product. However, we are ready to discuss particular needs in regard to your project. Simply reach out to us via email or online form and we shall get back to you.

Can we request carbon-neutral printing on all packaging?

Of course! As a carbon-neutral company, we provide carbon-neutral printing across packaging. Care for the environment is in our DNA, and we ensure that your brand lives up to being eco-friendly.

Do you offer Fair Trade products?

Yes, we are Fair Trade Certified for all our cotton products. This is your assurance that your packaging comes from sources and is produced in such a manner that fair wages and responsible labor are employed throughout the chain.

What information do you need in order to provide a quote for my project?

Every project is unique. For our team to provide a realistic quote on your project, we need to know:- The type of packaging (ex. bag, box, tissue paper etc.)- The size (approximates are fine)- The amount (how many will you need?)- What do you want to print onto your packaging (ex. colours, coverage, saturation etc)?- What kind of materials do you want to use?If you’re not sure what you’re looking for, we can help! Tell us about your product, what’s most important to you, and we’ll give you some packaging options.

Need More Information?

For any further questions or inquiries regarding our services, please don't hesitate to reach out. Our team is here to assist and answer any custom packaging inquiries you have.

Moving Towards Sustainability
carbon neutral logo
Carbon Neutral
We attained carbon neutrality by eliminating our carbon footprint through various in-house efficiency measures and by supporting external emission reduction initiatives.
FSC®
Our FSC® designation—endorsed by environmental NGOs like Greenpeace and WWF—plays a crucial role in protecting our forests, which in turn benefits the environment
fairtrade logo
Fairtrade
Our cotton products are Fairtrade-certified, ensuring they adhere to strict international Fairtrade Standards that promote better compensation and support for farmers and workers.

Feedback

Feedback.

"These guys are great, very helpful and always very insightful. I love a business that doesn't just sell you anything, they educate you on the best option for you based on their experience... saving me time and money."

Jim Ben
Position, Company name

"Distillpack helped our company bring multiple ideas to life. Whether we have already sorted out the details, or the idea is fresh out of one of our brainstorms, they adapt to help us get to the final product. Mike is always looking out for us and making sure we're making the best decisions. We are incredibly grateful for the level of service and understanding they provide us - it's one of a kind."

Katie Rawn
Position, Company name

"We have been working with Wendy for years for our customized shopping bags.  She is fantastic to deal with and super creative  I would highly recommend her."

Penny King
Position, Company name

“Incredible service & understanding”

"Distillpack helped our company bring multiple ideas to life. Whether we have already sorted out the details, or the idea is fresh out of one of our brainstorms, they adapt to help us get to the final product. We are incredibly grateful for the level of service and understanding they provide us - it's one of a kind."

Katie Rawn

“Passion for custom packaging stands out”

What an incredible team of people to work with! Full of energy and always presenting inspiring and creative packaging ideas. Wendy and Mike's attention to detail and enthusiasm for custom packaging truly stands out.

Alyssa Zwonok

“They go above & beyond to help”

Working with Distillpack was great! Not only was the custom product we ordered fantastic but so was the customer service. I worked with their team and they went above and beyond to help us. So happy!

Heather Brassington
CEO at Webflow Agency

“They don't sell, they educate & help”

These guys are great, very helpful and always very insightful. I love a business that doesn't just sell you anything, they educate you on the best option for you based on their experience... saving me time and money.

Jim Ben
Developer at BRIX Templates

“Recommend for any packaging needs ”

I had the opportunity to work with Mike for my custom packaging, and being new to this, he was AMAZING! He was very communicative and always got back to me with an update as promised. He assisted with finding a graphic designer and explained every detail to make sure everything was understood. He truly takes value in helping his clients, and would definitely recommend for any packaging need!

Shobana Thangarajah
Webflow Developer

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